FREQUENTLY ASKED QUESTIONS
The answers are below.
How do we get started on a project?
What if I need more than branding?
How long will my project take?
That one is a little tricky to answer and I can’t give you an exact time. However, you can get an indication of timeframes from the Services Guide. Things that can change our timeline are communication and unforeseen circumstances. The most common delays are due to client response times. However, your project may go a little quicker or slower than anticipated depending on these variables.
Is my deposit refundable?
Unfortunately your initial 50% deposit is non-refundable. This is due to us having scheduled you in the books ahead of your project and all the inital work and time that goes into a project. So if you cancel, the deposit helps to cover these.
Can I get more revisions?
Of course! If for some reason after 2 rounds of refinements you’re still not completely satisfied, you can get additional rounds of refinements which are charged out at our hourly rate. I do extensive research and brand strategy work to ensure when we get to the creative phase that we are both on the same page. So, it is rare that you will need more than 2 rounds of refinements, but you absolutely can get more if need be!
Do you design websites?
In the past I have offered website design services, and may again in the future, but at this poiunt in time, I am not currently offering website design.
What is a mood board?
You can read more about mood boards here.
What is a brand board?
You can read more about brand boards here.
What is your design process?
You can read more about the design process here.
download my price list
If you would like to learn more about my services and prices, please request my price list. It provides more in depth details about what I offer and when you’re ready to begin your design journey, contact me so we can get started!